FAQ

How to buy tickets?

You can buy via:

  • Online Purchase via BuyTickets.com.my
  • Phone Booking via +603-2280 0363
  • Walk In Purchase (HQ or Appointed Agents)

Can I choose seats?

You can choose seats if you opt for online purchase via BuyTickets.com.my (if event organizer allow us to activate seat selection). 
While for Phone Booking and Walk In Purchase (HQ or Appointed Agents), you are not allow to choose seats as the seats are generated based on best available seats module in our booking engine.

Can I change seats?

You are not allow to change seats once purchase had been made.  However, you are allow to upgrade your tickets to a higher ticket type (subject to an administrative fee) and this only can be done in our HQ.