How To Buy

INTERNET PURCHASE

  1. BUYTICKETS website and system is customized best view with Firefox, Google Chrome and Microsoft Edge (Internet Explorer).

  2. BUYTICKETS Booking System is only pre-set up to 100 concurrent users.

  3. Prices are quoted in Ringgit Malaysia with processing fee of RM4.00 per ticket and online handling fee of RM3.50 per ticket should be included (according to company decisions).

  4. No other party’s credit card shall be used for ticket purchase. BUYTICKETS reserves the right to request for your IC / Passport and Credit Card for verification when required.

  5. In order to make internet purchase, customers need to register as BUYTICKETS website member.

  6. Go to www.buytickets.com.my/btnew2 and hover to LOGIN section on the top of the website.
    BUYTICKETS member : Login with your registered email address and password under LOGIN section.
    Non BUYTICKETS member : Click on REGISTER to register as member.
    * If unable to register, you can contact BUYTICKETS via 603-2280 0363 or email to info[@]buytickets.com.my and we will assist you on this.

  7. In order to buy tickets, hover to EVENT session on the menu bar and click into the particular event to redirect you to the event’s details page.

  8. Once you are in the page, click “Buy Online” button and you will be redirected to BUYTICKETS Booking System.

  9. Step 1: Choose the Date & Time of the show.

  10. Step 2: Choose the ticket quantity that you would like to purchase. Each customer only allow to purchase up to 10 tickets per transaction.

  11. Step 3: Mouse over the cursor to the floor plan and click on the Zone that you prefer.

  12. Step 4: Select the seats according to the ticket quantity in Step 2. Selected seat row and numbers will show in the table on the right side of the seat plan. You will need to complete the checkout process within 15 minutes or else the seat shall be auto release. (EVENT DEPENDENT, NOT ALL SHOW ALLOW SEAT SELECTION)

  13. Step 5: This is the payment summary page. Please check and confirm the seats and payment amount to continue.
    * If you have any Discount Code / Discount Coupon / Promo Code, you can key in and click on the REDEEM COUPON button to get your discount.

  14. Step 6: Fill in your payment details and you shall be directed to payment gateway.

  15. With BUYTICKETS, we accept:
    – Credit Card Payment (VISA / MASTER)
    – FPX payment (Internet Banking Fund Transfer)
    – Molpay (Credit Card/Bank Transfer/FPX/7-ELEVEN)
    **Payment channel are subject to organiser’s decision for different event/seminar/theme park.

  16. Once payment had been confirmed, you shall receive a “Booking Confirmation Email with Booking Number” and attched with your “Self Print eTicket”. Therefore, please make sure your registered email address is correct. BUYTICKETS will not be held responsible for non-delivery of “Booking Confirmation Email” due to incorrect email address provided.

  17. BUYTICKETS will not be responsible if you encounter any loss in internet connection during the payment process. Kindly email to support[@]buytickets.com.my if you are facing such problems.

  18. Kindly contact us at 603-2280 0363 or support[@]buytickets.com.my immediately if you are facing difficulties with the transactions.
  1. BUYTICKETS website and system is customized best view with Firefox, Google Chrome and Microsoft Edge (Internet Explorer).

  2. BUYTICKETS Booking System is only pre-set up to 100 concurrent users.
  3. Prices are quoted in Ringgit Malaysia with processing fee of RM4.00 per ticket and online handling fee of RM3.50 per ticket should be included (according to company decisions).
  4. No other party’s credit card shall be used for ticket purchase. BUYTICKETS reserves the right to request for your IC / Passport and Credit Card for verification when required.
  5. In order to make internet purchase, customers need to register as BUYTICKETS website member.
  6. Go to www.buytickets.com.my/btnew2 and hover to LOGIN section on the top of the website.

    BUYTICKETS member : Login with your registered email address and password under LOGIN section.
    Non BUYTICKETS member : Click on REGISTER to register as member.
    * If unable to register, you can contact BUYTICKETS via 603-2280 0363 or email to info[@]buytickets.com.my and we will assist you on this.

  7. In order to buy tickets, move your mouse to 【Seminars】 session on the menu bar and click into the particular seminar to redirect you the event’s details page.
  8. Once you are in the page, click “Buy Online” button and you will be redirected to another website.
  9. Step 1: Select ticket quantity, then press “add to cart” button.
  10. Step 2: Click on the View Cart button either on top, or on the menu header to view ticket quantity and price.
  11. Step 3: Click on the Proceed to checkout button if the quantity is correct.
  12. Step 4: Fill in the billing details with real information, and then click Place order button and the system will automatically redirect you to MOLPAY to make payment.
  13. Step 5: Choose the Payments Options and fill in the corresponding information.(Take note on the accuracy of the information)

  14. Step 6: Fill in your payment details and you should be directed to payment gateway.

  15. Step 7: Tick to agree Terms and Conditions and Privacy Policy before proceed to do the payment.

  16. With BUYTICKETS, we accept:
    – Credit Card Payment (VISA / MASTER)
    – FPX payment (Internet Banking Fund Transfer)
    – Molpay (Credit Card / Bank Transfer / FPX / 7-ELEVEN)
    **Payment channel are subject to organiser’s decision for different event / seminar / theme park
  17. Once payment had been confirmed, you shall receive a “Booking Confirmation Email with Booking Number” and attched with your “Self Print eTicket”. Therefore, please make sure your registered email address is correct. BUYTICKETS will not be held responsible for non-delivery of “Booking Confirmation Email” due to incorrect email address provided.
  18. BUYTICKETS will not be responsible if you encounter any loss in internet connection during the payment process. Kindly email to support[@]buytickets.com.my if you are facing such problems.

  19. Kindly contact us at 603-2280 0363 or support[@]buytickets.com.my immediately if you are facing difficulties with the transactions.
  1. BUYTICKETS website and system is customized best view with Firefox, Google Chrome and Microsoft Edge (Internet Explorer).

  2. BUYTICKETS Booking System is only pre-set up to 100 concurrent users.

  3. Prices are quoted in Ringgit Malaysia with processing fee of RM4.00 per ticket and online handling fee of RM3.50 per ticket should be included (according to company decisions).

  4. No other party’s credit card shall be used for ticket purchase. BUYTICKETS reserves the right to request for your IC / Passport and Credit Card for verification when required.

  5. In order to make internet purchase, customers need to register as BUYTICKETS website member.

  6. Go to www.buytickets.com.my/btnew2 and hover to LOGIN section on the top of the website.
    BUYTICKETS member : Login with your registered email address and password under LOGIN section.
    Non BUYTICKETS member : Click on REGISTER to register as member.
    * If unable to register, you can contact BUYTICKETS via 603-2280 0363 or email to info[@]buytickets.com.my and we will assist you on this.

  7. In order to buy tickets, move your mouse to 【Attractions】 session on the menu bar and click into the particular seminar to redirect you the event’s details page.

  8. Once you are in the page, click “Buy Online” button and you will be redirected to a new webpage.

  9. Step 1:Choose your preference ticket by clicking the respective button.

  10. Step 2: Select Ticket Quantity, and click on the Add to Cart button.

  11. Step 3: Click on the View Cart button either on top, or on the menu header to view ticket quantity and price.
  12. Step 4: Click on the Proceed to checkout button if the quantity is correct.

  13. Step 5: Fill in the billing details with real information, and then click Place order button and the system will automatically redirect you to MOLPAY to make payment.

  14. Step 6: Choose the Payments Options and fill in the corresponding information.(Take note on the accuracy of the information)

  15. Step 7: Tick to agree Terms and Conditions and Privacy Policy before proceed to do the payment.

  16. Proceed with MOLPAY payment and check your email. Confirmation letter will be sent to you in 48 hours as the payment success. Noted that the confirmation letter might be sent into your junk mail.

  17. Show the hard copy confirmation letter to the theme park counter to redeem the ticket.

  18. With BUYTICKETS, we accept:
    – Credit Card Payment (VISA / MASTER)
    – FPX payment (Internet Banking Fund Transfer)
    – Molpay (Credit Card / Bank Transfer / FPX / 7-ELEVEN)
    **Payment channel are subject to organiser’s decision for different event / seminar / theme park

  19. Once payment had been confirmed, you shall receive a “Booking Confirmation Email with Booking Number” and attched with your “Self Print eTicket”. Therefore, please make sure your registered email address is correct. BUYTICKETS will not be held responsible for non-delivery of “Booking Confirmation Email” due to incorrect email address provided.

  20. BUYTICKETS will not be responsible if you encounter any loss in internet connection during the payment process. Kindly email to support[@]buytickets.com.my if you are facing such problems.

  21. Kindly contact us at 603-2280 0363 or support[@]buytickets.com.my immediately if you are facing difficulties with the transactions.

PHONE BOOKING

  1. For phone booking, kindly contact us at 603-2280 0363.

  2. Prices are quoted in Ringgit Malaysia with processing fee of RM4.00 per ticket and handling fee of RM3.50 per ticket shall be included.

  3. Please ready with payment credit card / deposit card for payment purpose.

  4. No other party’s credit card shall be used for ticket purchase. BUYTICKETS reserves the right to request for your IC / Passport and Credit Card for verification when required.

  5. Kindly inform our customer service personnel on which event you would like to purchase.

  6. Choose the zone / block and confirm the ticket price.
    ** take note that there are no seats selection allowed for phone booking and walk-in purchase.

  7. Kindly collect your ticket on the event day at the counter.

Seminars tickets can only be purchase via internet purchase. 

Attractions (theme park) tickets can only be purchase via internet purchase. 

WALK-IN PURCHASE

  1. For walk-in purchase, you have 2 options:

    a) come to our office: Suite 23-9, The Boulevard, Mid Valley City (office hours: Monday to Friday 10am-7pm, excluding Malaysia public holiday)

    b) visit our BuyTickets ticket counter: Concourse Level, Sungai Wang Plaza (Daily 12pm-9pm, excluding Malaysia public holiday)

  2. Prices are quoted in Ringgit Malaysia with processing fee of RM4.00 per ticket and handling fee of RM3.50 per ticket shall be included.

  3. Please be informed that you can’t choose your seat if you walk-in purchase. The seat will auto-generate by our system.

  4. Fill in all the details required on the form that will be given by our staffs.

  5. You can either choose to pay by using cash or credit card.

  6. No other party’s credit card shall be used for ticket purchase. BUYTICKETS reserves the right to request for your IC / Passport and Credit Card for verification when required.

  7. Wait for our staffs to complete the purchasing process.

  8. Upon completion of the process, you can get your ticket immediately.

Seminars tickets can only be purchase via internet purchase. 

Attractions (theme park) tickets can only be purchase via internet purchase.