Air Supply Live In Malaysia 2017 - Air Supply馬來西亞演唱會2017, Live Goes On Let’s Celebrate Grasshopper 2017 in Genting - 草蜢世界巡迴演唱会 – 云顶站, Zhang Di & Chen Jin Pei Prosperous Chinese New Year Show - 张帝陈今佩搞笑劲爆云顶演唱会, Chan Poh Chu Live in Genting 2018 - 陈宝珠来啦!演唱会, George Lam 40th Anniversary LIVE in Genting 2018 - Encore - 林子祥越唱越響40年2018 Encore 雲頂站, Tsai Chin Chinese New Year Eve Live in Genting - 《琴歌迎新》蔡琴云顶演唱会, 3 Asian Divas Live in Genting 2018 - 三大天后齐恭贺2018云顶演唱会
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Ticket Collection

Ticket Collection

  1. All internet purchasers shall receive a "Booking Confirmation Email with Booking Number".
  2. Kindly print out the email and follow the instructions in the email to redeem your tickets.
  3. You will need the following items during your TICKET COLLECTION:
    a. Printed copy of the confirmation email / eTickets (if applicable).
    b. Purchaser's IC / Passport (for Verification Purpose)
    c. Payment Credit Card (for Verification Purpose)
  4. If you would like to assign another person to collect your tickets, the person who come to collect the tickets will need to produce the following items:
    a. Printed copy of of the confirmation email / eTickets (if applicable).
    b. Third Party Collection Authorization Letter (Download Here)
    c. Photocopy of the Purchaser's IC / Passport
    d. Photocopy of the Payment Credit Card (Front Side only)
  5. BUYTICKETS reserves the right to HOLD your ticket(s) if you failed to produce the abovementioned items.
  6. You can choose from the following options to COLLECT your tickets:
  7. Option 1 :  (*ADVISABLE METHOD*)

    Walk in to the following Outlets to collect your hard ticket(s).
    Ticket Collection shall be close 3 days before the Event / Concert.

    BuyTickets Office @ Mid Valley
    Suite 23-9, The Boulevard, Mid Valley City
    03-2280 0363
    Monday to Friday [10am - 7pm]
    Close on Saturday, Sunday and Malaysia Public Holidays.

    BuyTickets Ticketing Counter @ Sg. Wang
    Concourse Level, Sungei Wang Plaza (Opposite Secret Recipe)
    Daily [12pm -9pm]
  8. Option 2 :

    Collect your ticket(s) on the event day at BuyTickets Ticket Collection Counters which shall open from 2pm onwards.


    You are advised to collect your tickets as early as possible in order to avoid long queue at Ticket Counters on that day.

    ***Please take note that Ticket Collection Counter shall be close One (1) Hour before the event start.

    (For events held at Genting Highlands, the TICKET COLLECTION COUNTER shall be open at 5pm)
Important Instructions

  1. Purchaser to be bound by the Terms & Conditions of sale specified here in and any other provision as may be specified from time to time.
  2. One admission per ticket. (Regardless of age)
  3. No cancellation or refund allowed once ticket sold.
  4. Tickets are not transferable.
  5. Ticket has no cash value and cannot be exchanged for cash or refund.
  6. Each ticket allows admittance for one (1) person regardless of age.
  7. Ticket can be upgrade but not downgrade and it is subject to availability. This can only be done at BuyTickets Office with extra administration fee.
  8. Lost or damaged ticket will not be entertained.
  9. The QR code on each e-ticket only allows one entry per scan. (only applicable to eTickets entry)
  10. Unauthorized sale or duplication of this e-ticket may prevent your admittance to the event. (only applicable to eTickets entry)
  11. Keep the e-ticket in a safe place as you would to money or regular tickets. (only applicable to eTickets entry)
  12. BuyTickets reserves the right to change the terms and conditions at any time, and you agree to abide by the most recent version of the terms and conditions.

Kindly contact us at 603-2280 0363 or This email address is being protected from spambots. You need JavaScript enabled to view it. if you need assistance regarding to ticket collection.




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